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Is it attainable to resolve the e-mail drawback? – Considering Information

I will hold a presentation for the IRMS Public Sector Group in London on Friday, March 15, 2019.

Below is a summary of the presentation:

James Lappin recently published an article in the Records Management Journal. In this article he reports on the evaluation of the National Archives (TNA) policy with Loughborough University against e-mails from the British government.

In this presentation he will try to answer three questions:

  • What proportion of an official's e-mail correspondence is likely to be needed as a record?
  • What percentage of an official's e-mail correspondence is likely to be included in their recording systems?
  • What percentage of an official's e-mail correspondence is likely to include public authorities in their recording systems?

Based on the answers to the questions above, James will propose an answer to two more questions:

  • Why, after nearly a quarter of a century of business correspondence dominance, have not found a solution to the email problem?
  • Is it likely that a solution to the email problem will be found that is acceptable to both public authorities and society at large?

The basic requirement of the lecture is as follows:

  • If the proportion of e-mail correspondence needed as a record exceeds the proportion of correspondence that public authorities can record in their records systems, then we have a Records Management / Information Governance profession Problem we can and will solve because technical solutions that we identify are welcome in our organizations;
  • If the proportion of e-mail correspondence needed as a record exceeds the proportion of correspondence that a public body deems to be in their interest to treat as records, we have a problem that We can not solve it because any technical solution we could find would be unwanted for our organizations and would be against their interests.

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