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16 issues it’s best to by no means say when negotiating

If you negotiate a deal, a misinterpreted tone or poorly chosen words can ruin an otherwise successful conversation. Sometimes you may not even know which sentences could piss a deal off. Therefore we asked 16 members of the Young Entrepreneur Council the following question:

Business is about doing the right business, but it's not always easy. What should you never say when negotiating if you want to be successful? Why?

1. Your profit margin

One thing to keep in mind when negotiating is your profit margin and how much of it you're willing to give up to close the deal. Your potential customer should not be familiar with this information and should only know the value that your company offers. – Lorne Fade, VR Vision Inc.

2. "You" statements

Speak of "I", never of "You". In other words, do not personally attack the person you are negotiating with. Put your ego aside and focus on the current situation. – Patrick Barnhill, Specialist ID, Inc.

3. Presumption-based statements

Successful negotiations can be achieved by making a real connection and reaching agreement on what they want and how they can be achieved. Great negotiators are active listeners and make no assumptions. If you accept something about the other party, it can quickly lead to a deal. – Rachel Beider, PRESS Modern Massage

4. Everything to fill unpleasant silence

Silence is the main key to doing business because it gives the other party the ability to give us information and the ability to listen and find ways to resolve doubts. Ask a qualifying question and wait patiently – don't say anything. Ask about the sale, but avoid the tendency to fill the uncomfortable silence. Got the sale? Stop there – don't sell after close of trading. – Eric Mathews, Start Co.

5. swear words

Never treat yourself to curses or certain swear words. This also applies if the other party swears – you have to remain polite and polite while maintaining control. If you give up the etiquette, you show that you do not respect the other negotiator and that he has the emotional advantage over you. Don't give them that power. – Duran Inci, Optimum7

6. "This is our last offer"

In most cases it is not helpful to make absolute statements such as "This is our final offer" or "This is my end result". Once you say that, you've boxed yourself into a corner where you either have to stick to your word or you may have to break it. In my experience, negotiations often span many phases, and what appears like a deal breaker in one phase can later become a more flexible point. —Kalin Kassabov, ProTexting

7. "Never"

Always be respectful when negotiating and treat the person with justice. Practice friendliness and deep listening to show that you care about the current situation. Never say never with a business partner – it is very important to listen to their needs and to remain flexible will ensure your success. – Riccardo Conte, Virtus Flow

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8. "If you are not working with us…"

It is true that opportunities and value are lost if someone does not hire you or works with you. This sounds like a threat. Let your previous work, experience and awards speak for themselves. – Leila Lewis, be inspired PR

9. "Could"

I think it is a good idea to avoid the word "could" as much as possible. Although it is a basic English term, it has connotations related to your own abilities. You could subtly and unknowingly question or criticize the other party's capabilities. Instead, try using the word "would" when making an inquiry. It is more polite and less judgmental. – Blair Williams, MemberPress

10. "Maybe"

Negotiations fail due to fluctuating ideas and people who do not assert themselves. If you want to make a deal, you have to be able to rely on your offer and acceptance. Leave words like "maybe" out of your vocabulary so you can present yourself as confident and confident in your decisions. – Jared Atchison, WPForms

11. "Between"

Avoid using the word "between" in your negotiations. If you enter random, rounded numbers, you are both confused by the final offer and angry by the lack of clarity. Don't be afraid to use certain numbers and keywords in negotiations to get what you want. -Stephanie Wells, Formidable Forms

12. "Looks like we're almost there"

A common tactic when negotiating business deals is to stall and lengthen the process. This can lead you to pronounce this sentence. When you do this, you are basically telling the other person that you are giving up what you really want to get out of the business to do it easily. Avoid saying it. Andrew Schrage, Money Crashers Personal Finance

13. "Let's worry later"

While there may be urgent issues, be willing and willing to discuss something valuable during any type of negotiation. This statement can make the other party wonder why you do not want to address the specific issue and raise doubts about the business or partnership. – Jared Weitz, United Capital Source Inc.

14. "We have to decide now"

Do not put time pressure to make a decision at this moment. When you apply this pressure, it often pushes the other party further away and not closer to a decision. Be patient and share the timeline in advance if you are facing a time limit. This way everyone has clarity about the requirements. – Matthew Podolsky, Florida Law Advisers, P.A.

15. "Let's meet halfway"

Never say: "Let's meet halfway." I said this a lot during the negotiations and it felt like I had done a good deal, but I found that it was often the other party that did a better deal because I was more comfortable. Instead, have a walkaway number and negotiate as if your life depended on it. – Solomon Thimothy, OneIMS

16. "Yes" (until you have all the final details)

It is important never to say "yes" until every detail has been resolved. It is important that both parties have had enough time to examine all options, step back and think about listening to the other party and making sure that everything is clear. If you take the time to think before saying “yes”, both parties can sit down and make a mutually beneficial decision. – Blair Thomas, eMerchantBroker

CONNECTION: Sales Presentation Techniques: 7 Powerful Ways To Make This Sale!

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