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101 PR methods, ideas and examples

Public Relations (PR) helps to build and maintain a positive public image of your company for the public. At the center of this form of communication is an effective dialogue. It involves introducing the audience to topics of public interest and news that do not require direct payments.

Throughout America, thousands of small and medium-sized businesses run low-cost PR campaigns. Regardless of whether you are a small business owner or an entrepreneur, PR can help improve the competitive environment between you and your larger competition. To excel in PR, you need to sharpen a number of practical skills and strategies to improve your company's reputation.

When done correctly, PR can help you achieve your marketing goals at a fraction of the cost of paid advertising. The key to success in PR is being creative in your news. In short, your PR tasks should be up to date and convey the marketing message.

This is achieved through a planned and sustainable series of activities.

PR against Marketing

Public Relations is a business tool that is often confused with marketing or advertising. Although the two are related, they are very different activities. There are four main differences between PR and marketing. This is attraction, control, credibility and repetition.


Your advertising measures should have an angle. The news should appeal to the media, the intended public and customers as a whole. Ads only target an audience that has sales opportunities and does not reach a wider audience.


When you advertise, you have almost complete control over the content, format, timing, and size of your message. They indicate how big your ad is and when it will appear. In public relations, however, you have almost no control over the content, format, timing and size of your message as it appears in the media. Although you can write anything you want in a press release, you cannot tell the newspaper how it will be printed or used.


People are increasingly skeptical about advertising. They tend to advertise with a grain of salt when it comes to believing the claims. However, people may be inclined to believe what they hear on the radio, watch on TV or read in the newspaper. They come with the belief that it must be true when it appears on the news. This is because advertising is advertising that disguises itself as an editorial, feature or news.


Advertising is repeatable, PR is not. The same advertisement can be repeated as many times as you like. Conversely, with PR a media source will publish a specific press release or only report once about an advertising event.

PR strategies

Below are some effective PR strategies that will help you succeed.

1. Know your audience

For your message to have the desired effect, you first need to understand and segment your audience. Remember that not all target groups are the same. You can reach some through events, others through social media, and still others through network events. Whatever content you generate, you should keep an eye on your audience.

2. Organize yourself

PR is achieved through a planned, sustainable series of activities. You need a calendar to organize your outreach activities. You must also start by creating a contact list with the media, opinion leaders, personalities, customers and like-minded companies that you can work with.

3. Think like a reporter

Your press release should be interesting and to the point, with a pinch of revealing quotes. A brief company history at the end can also be helpful and don't forget to provide your contact details.

The aim is to lure the right editor to the right title with an interesting media release that attracts their attention. The more you can think like a reporter, the better it gets.

4. Research

There is no substitute for research and careful planning in your PR work. Research is an essential part of PR management because you can be strategic. This ensures that the communication is specifically aimed at target groups who want, need or take care of information. Study PR campaigns that you want to be inspired by. See what the competition is up to and see if you can outmaneuver them.

5. Working with a team

First, you need to set up a special team for your PR efforts. If you have an employee who is very knowledgeable about graphics, writes funny texts or simply takes good pictures, bring them to your team. Your team will help you enhance your messages, give feedback, and disseminate your messages. A team can help ensure that all messages you send are not intended but are intended.

6. Improves your online presence

In this world where everyone is digitally connected, you need an online presence to reach your customers. Your social media presence Facebook, Instagram, Twitter are great media for reaching your public. You can use them to make announcements, connect, and publish content.

7. Know Your Competition

The key to any successive business is to strengthen your comparative competitiveness. Your company and every team in it must have a competitive advantage. Understanding, identifying, creating, and maintaining a competitive advantage is at the heart of a good strategy.

8. Create compelling content

Public relations are about passing on the right information to the right places and people. This helps build your brand and brand reputation. You need to learn your target language, desires, things that resonate with them, and things you don't like. Choose the right topic for your content. Convincing content should include elements such as curiosity, urgency, relevance, value and emotion.

9. Think like your audience

Remember to design your campaign from the public perspective, not your own. Subtlety is the key here! As a company, you have to use phrases that convey a consistently positive image and force your opponents to adopt the negative attitude. Share your message with friends and family to see what they think of the message before sending it out.

10. Define goals and targets

Knowing what you want to achieve and how you can get there can make your approach clearer. This helps determine which target groups you need to reach and which messages and tactics are most likely to help you achieve your goals.

11. Establishing a work strategy

Choose the right PR strategy for your business needs. You have to differentiate between PR strategies and PR tactics. Strategies fall under general approaches to achieving goals. While tactics are the daily activities that a company implements to implement any strategy.

PR tips for public relations

12. Make the media aware of yourself

The key to media coverage is to offer them a story they can't resist. You need to understand your marketing message and design it creatively to achieve maximum impact. Understand that the media is looking for news – anything that's new, different, and creative. You need to build a good relationship with your local newspaper or TV station. Try to consistently get in touch with them so that the press doesn't leave you out because they know nothing about you.

13. Get your promotional game on

Advertising is a great way to attract customers and can be worth a thousand ads. The better your PR visibility is, the more your other marketing communication efforts will attract interest. So, get out your freebies, merchandising, t-shirts and posters and spread the love. Your merchandising will help create resonance with your customers. Make sure your marketing materials have your logo on them

14. Be funny

Humor has always been a great way to make people feel positive about an organization. Many companies produce humorous advertising, but there is no reason why PR shouldn't work with fun. Look for something your target audience wants. Use this to use their sense of humor. Remember that this may be the same as your own.

15. Tease them, let them anticipate

Most companies like to blow up the fanfare when they have something new to promote. After all, it's a great opportunity to show what can be done with an effective PR campaign. This way they can give the media something really meaty for a change. The success here is doing something different than everyone else.

Make sure you offer something that people find exciting. This often works best for new products in a row, e.g. B. a new model car, sequels of books and films and new menu items in restaurants. To do this, first set a date for the publication of the product and publish it. Release the product to a limited extent to increase anticipation.

16. Let them line up

Competitions, sweepstakes, lotteries, competitions of any kind always attract attention, but some are more current than others. Those who take part in competitions will remember the company and often talk about the competition. Think about a topic, event, or topic that is relevant to your company, and then start a competition on that topic. For a great result, the contest should spread the news in some way. Above all, make sure that the competition is heavily branded.

17. Use the reverse pyramid format in your press release

The mainstay of all public relations work is the press release. The ideal press release is simply thinly disguised ads that disguise themselves as news. If you write it to be too promotional, it may not be carried out by the media. First, write it in a style that is familiar to the publication you are thinking of.

Make it easy for journalists by writing in an inverted pyramid style. The whole story is in the heading, then each paragraph should be a little more detailed. This prevents your press release from being cut out too much in the editing room. Avoid using more than 1,000 words.

18. Hold a media event

The media are your medium for spreading your message. Hold a press conference or media junket when you have something important to announce. Don't just do it when there is a crisis. Remember that what you are announcing must be real news – otherwise the media will not do it and consider the event a waste of time.

These events give the media the opportunity to ask questions as is not the case in a press release. So help build a more robust story for your business. Take the opportunity to have a personal interview with your partners, customers and employees for journalists in a while. Plan the event to meet the deadlines of the media and always consult it in advance.

19. The young audience

Most PR efforts are aimed at an adult audience. You should know that people start to form an opinion about companies long before they are able to do business with them. For example, children form clear brand associations at a young age. So why not try to reach them before your competition?

20. Think Local

Important media such as national newspapers and television news can be difficult to win. Your press release may be too small to be published in the media. In addition, competition for your company may be too intense. Rather target your local media such as local radio news, local television news and local newspapers as they are much easier to reach. As a local company, they are most likely looking for you in terms of familiarity and timeliness.

21. Be prominent on the Internet

The Internet is a valuable tool for companies to spread their word. People search for information online and actually control the flow of information. What you are looking for is something pleasant. Either from the point of view of being familiar and easy to use, or from the point of view of having content that corresponds to the individual's own views.

If you adapt your SEO and play a prominent role in search engines, you will probably reach more people. Choose your keywords carefully based on what your target audience is likely to type into their search engines. And make sure that your content doesn't disappoint.

22. Become Your Own Brand

People love a business that has a story to identify with. Be ready to promote your brand at every opportunity. Therefore, always be consistent and positive in your message. You need to be enthusiastic about your brand and business so that people can get your attention.

23. Cover all your angles

Being really up to date is a unique opportunity to use your brand and it can be a good advertising opportunity. The constant relevance for the news is even greater. Think about all aspects when you choose the media. Know what the media likes and give it to them.

Never send a blanket publication to everyone – it only works if journalists try to find out the relevance of the story.

24. Create photo opportunities

Pictures are worth a thousand words. Always add a stunning image to your copy.

A striking picture not only takes up less space, but also offers much less production effort. If you take the photographers to your events, the story can be published and there is much more interest. Don't forget to invite TV news teams as well. Good photo opportunities are also good video opportunities!

25. Telling stories

The media are always looking for good, interesting ideas for documentaries. They want shows with a strong human interest and preferably ideas that are unusual and take up current topics.

Modest beginnings, community spirit, humor, human interest and tragedies sell. Think from the perspective of the media and the public. Are you wondering what you will benefit from? What spin-offs could there be?

26. Don't forget the holidays

Holidays like Christmas can be a great time for PR work. This is because people are generally full of goodwill and appreciate gestures of goodwill from companies. Support charities, support campaigns, and donate to charity during these periods. They help create warm, blurry feelings for your company. They help to emphasize that the company has a human face. Also involve your employees, as this also helps them to get into the holiday mood.

27. Include others

Nothing says anything about a joint venture that builds connections within the community. Attend events in your local church, support the local soccer team, and network in your local chamber of commerce. Your stakeholders must not only be passive recipients of your PR efforts, but also partners. You can join in and be part of the action. The more the stakeholders are involved, the greater their sense of responsibility and loyalty to you and the project.

Carefully consider the agendas of the stakeholders you want to involve. Find common ground and work with them – don't try to dictate.

28. Write your own story

If possible, publish your own newsletter. You can piggyback media to send your message. Having your own outlet can help you produce great content often. Decide to publish regularly either once a week or at least once a month.

Don't let the newsletter become a propaganda device, but encourage your employees to make a contribution too. The key is to have your own medium and platform where you can get in touch with your audience on your terms.

29. Join associations

Access to the Rotary Club, Chambers of Commerce, and local associations. In addition to providing networking opportunities for business people, they can also use them to distribute your messages. Set up your registration information as industry spokesman and involve your trade association if possible. Volunteering and support for more recognition and partnership. Image is everything, be proactive when you ask about roles, produce articles and deal with the press.

30. Be passionate

As a local company, you should actively participate in the activities in your community. Be it the new zoning laws, climate change, the support of the local hospital or the renovation of the local church. As a company that is enthusiastic about your community, you not only draw attention to your company, but also have a positive effect on your community as a whole. Think beyond collecting donations, maybe you could donate your time or your team's time to a good cause. These are often easy to report and show that your company has a heart.

31. Involve your employees

A company is run by a collective of people who have the common goal of serving their customers. Try to add an element of humanity to your company's history. Show what your company is doing to help employees pay off their mortgages, how you as a company have social interactions and perform interesting and useful tasks as a team. Tell the story of your company from the perspective of your employees. Involve your employees at every opportunity and make sure you have a regular employee of the month after.

32. Link your PR to your advertising

Most companies only superficially link their PR to their advertising. An intelligent company creates an integrated campaign based on a combination of communication technologies that promote each other. Create collaboration and synergy effects in all your departments.

33. Become a partner

One way to grow your audience is to take advantage of someone else’s visibility. This is a great PR tactic if you have a company that relies on strong local community connections. Think of co-branding and use your business to connect with like-minded companies and offer activities that involve the local community.

34. Create your own marketing materials

It's great to be in public. It is even bigger to get your marketing collateral too. Printed matter such as business cards, brochures and flyers are still of great value. If you are physically present, you can ensure that people take with them the information they can take with them.

35. Look for awareness days that are relevant to your company

Use awareness days to optimize your PR efforts. A quick Google search gives you a large list of awareness days that are relevant to your company. When you select a date and think about a product, service, or event, you can mark that day and let the media report on it. You can also use yourself or your company as relevant experts to mark the day.

36. Mark anniversaries that are relevant to your company

If your company has been in existence for a long period of time, consider using remarkable anniversaries for your PR work. Anniversaries and milestones in your company are inherently current and your local media wants to learn more about you and the story of your success over the years.

37. Highlight innovations in your corporate culture

Don't just think about the product and service you offer, but also how you do it all. Focus on highlighting how you promote diversity in your workforce, how you source your products from the local economy, or how environmentally friendly you are. Highlight what your corporate culture is about and what makes you unique, and then share it with the media or national press.

38. Do something amazing for one of your customers

Use your customers as a story. Find your most inspiring customers and think about how you can create a PR campaign around them. Perhaps you can fulfill a long-cherished wish or dream. Nothing sells as well as a company that gives something back to its valued customers.

39. Try a press release service

Press release services offer the opportunity to reach a wider medium for your company. They are free or cost depending on the services you want to receive from them. Make sure you have a solid vision of your PR so you can match it with the services offered.

40. Reach your customers

The key to PR is maintaining regular communication. Create a contact list of your customers and contact them to send announcements, special events or just holiday greetings. Make sure you get your permission before adding it to the list. If possible, use what you know about your public to ensure that they only get the news they need. Don't use your privilege too much by cluttering your inboxes, otherwise they could unsubscribe.

41. Creating tips on how to proceed

Let's face it, everyone loves life hacks and competent advice. So share your knowledge to draw attention to yourself and show that you know what you are doing and that you are trustworthy. Write tips that people can easily understand and that are useful for the average Joe. Make yourself available for interviews for newspapers or even for television and radio programs.

42. Get on Wikipedia

Nowadays more and more people go online to do research. A very common site is Wikipedia. People who know something about something can write an article for Wikipedia. So why not have your own Wikipedia entry? Remember to be honest with yourself and link it to your website.

43. Join LinkedIn

LinkedIn is a corporate social networking site. In this way you can network with companies and improve your company profile. However, you need to invest time to contribute to the website. In particular, be willing to help people who contact you through the website – this is about building your reputation, not selling your products.

44th use of testimonials

The best type of PR is that that comes from others. What your employees, customers and suppliers say about you is very credible. Always ask people if it's okay to publish a testimonial on their behalf. It is powerful when you allow satisfied customers to express their enthusiasm for your brand. If possible, look for video testimonials. Including full length customer case studies. Use testimonials to improve your reputation as a successful company.

45. Get your website

Web sites become the cornerstone of a company's reach. If you don't have a website yet, get one now. With websites, your customers and potential customers can get information about your company from a single source on their PC or in their hand. You can also insert videos and your social media handles to increase your reach.

46. Offering exclusive offers

Instead of sending your press releases to all media, offer your exclusive story to a particular branch. This will help strengthen relations with the media and offer them an opportunity they cannot refuse. You need to research journalists in your industry and find out why you chose them for each unique and exclusive story.

47. Don't forget social and corporate responsibility

Include the work you do to influence your community. In this way, you can take the opportunity to directly influence the public perception of your company and your brand. So present your environmental work, ethical business practices or philanthropy.

48. Be part of business events

Hosting, sponsoring or attending business events to showcase and increase your brand awareness. Such events will help you reach potential suppliers, employees, and even customers.

49. Get on YouTube

YouTube is one of the most popular media on our planet. It allows people to video just about anything they want, provided the community guidelines are followed. Try to avoid commercial plugs by keeping them personal, and don't forget to tell a story.

Start or support 50th campaign

By starting or promoting a campaign, you are giving people a reason to rally. They not only help a good cause, but also create a sense of community for a specific cause. Make sure you include an element of fun and creativity – think of the ice bucket challenge.

51. Holen Sie sich Influencer

Ein Influencer ist jemand, der für die Auseinandersetzung mit und die Förderung Ihrer Marke verantwortlich ist. Dies kann eine Zahlung bedeuten, wenn der Influencer etwas im Austausch für seine Medienbeiträge erhält. Die Influencer stimmen möglicherweise zu, drei Instagram-Bilder zu veröffentlichen und eine Blog-Bewertung Ihres Unternehmens zu verfassen. Mit Influencern können Sie die Richtung bestimmen, in die sie sich konzentrieren sollen, Marken-Hashtags und andere Stecker bereitstellen.

52. Machen Sie Ihre Veranstaltungen Spaß

Damit Ihre Veranstaltungen erfolgreich sind, machen Sie sie unterhaltsam und unvergesslich. Der Schlüssel ist nicht, viel Geld auszugeben, sondern kreativ und originell zu sein. Stellen Sie Clowns, Comedians und Entertainer ein, um Ihre Veranstaltungen unterhaltsam und unkompliziert zu gestalten.

53. Perfekt bevor du aufschlägst

Wenn Sie Ihren Namen und Ihren Ruf festlegen, bevor Ihr Produkt oder Ihre Dienstleistung fertig ist, kann dies zu negativen Bewertungen führen. Konzentrieren Sie sich zunächst darauf, das Beste aus Ihrem Produkt oder Ihrer Dienstleistung herauszuholen, bevor Sie mit der Veröffentlichung beginnen. Ein gutes Produkt wird bei Überprüfung eher eine bessere Presse erhalten.

54. Personalisiere immer deinen Pitch

Werden Sie nicht faul und senden Sie eine Massenmitteilung. Identifizieren Sie den Medienausgang und, wenn möglich, den Journalisten, der höchstwahrscheinlich Ihren Pitch übernehmen wird. Ein individuelles Spielfeld zeigt, dass Sie organisiert sind und wissen, wovon Sie sprechen. Richten Sie Ihre E-Mail immer an den jeweiligen Reporter / Redakteur.

55. Erstellen Sie einen jährlichen PR-Kalender

Planen Sie Ihre PR-Bemühungen immer im Voraus. Die meisten Medien produzieren entweder täglich, wöchentlich oder monatlich. Denken Sie also im Voraus daran, um die Berichterstattung sicherzustellen. Erstellen Sie einen PR-Plan mit Pressemitteilungen, die rechtzeitig vor jeder Saison, jedem Feiertag, jeder Ankündigung des Geschäftskalenders und anderen Ereignissen vorliegen.

56. Fügen Sie Ihrer Website eine Medien- oder Presseseite hinzu

Wenn Sie auf Ihrer Website eine gut organisierte Medien- oder Presseseite haben, wird ein Bild der Organisation projiziert. Stellen Sie außerdem auf der Website eine Anlaufstelle für Presseanfragen, Pressemitteilungen, Biografien, Unternehmensdaten und -historie sowie Archivmaterial bereit – Ressourcen, die Medien gerne nutzen würden.

57. Sei ein Gastredner in Podcasts

Kleinunternehmer sind das Herzstück des amerikanischen Einfallsreichtums. Nutzen Sie Ihre Position, um Einblicke in Ihre Branche, in die Führung eines Unternehmens, in aktuelle Angelegenheiten und in andere Bereiche zu erhalten. Podcasts sind weit verbreitet und haben Millionen von Hörern. Sie können sie verwenden, um Ihre Präsenz zu verstärken.

58. Seien Sie bereit für die Ablehnung

Nur weil Sie viel Mühe in Ihre PR-Arbeit gesteckt haben, heißt das nicht, dass die Presse Ihre Geschichte automatisch aufgreift. Wenn Sie versuchen, die Aufmerksamkeit der Medien auf sich zu ziehen, ist es leicht zu glauben, dass Sie es besser wissen als sie. Sie sind möglicherweise so in Ihr Produkt oder Ihre Dienstleistung investiert und von seiner Bedeutung für den Markt so überzeugt, dass es unvermeidlich erscheinen kann, dass Menschen darüber schreiben möchten.

Es ist immer in Ordnung, Ziele beim ersten Versuch zu verfehlen. Wichtig ist, aus Ihren Fehlern zu lernen und auf die Erreichung Ihrer Ziele hinzuarbeiten. Arbeiten Sie daran, Ihre Attraktivität und Ihren Pitch zu verbessern. Es kann eine Menge Telefon-Ping-Pong, E-Mails und Mixer erfordern, um die Medien an Bord zu bringen. Versuche es immer weiter.

59. Bauen Sie immer Ihr Profil auf

Ihr Ziel ist es, mit so vielen Menschen wie möglich in Kontakt zu treten. Sie sollten sich nicht mit jedem verbinden, sondern mit Menschen, die sich um den Abschnitt der Veröffentlichungen kümmern, in die Sie einsteigen möchten. Ziel ist es, ein guter Ansprechpartner zu werden, der Kenntnisse über Ihre Branche und Gemeinde hat.

60. Denken Sie daran, Geschwindigkeit und Relevanz ist alles

In dieser immer vernetzten Welt verbreiten sich Nachrichten schnell; Wenn Sie blinken, haben Sie es möglicherweise verpasst. In der Öffentlichkeitsarbeit geht es bei Geschwindigkeit nicht nur darum, Nachrichten aus der Tür zu holen. Was sich tatsächlich darin widerspiegelt, wie ein Unternehmen relevante und zeitnahe Informationen an seine Kunden und Geschäftspartner verbreitet.

61. Nehmen Sie die Überwachung in Ihre PR auf

Sie können nicht effektiv auf eine schlechte Situation reagieren, wenn Sie nicht wissen, was passiert und wer darüber spricht. Stellen Sie immer sicher, dass Sie alle Berichte und Kommentare zu Ihrem Unternehmen überwachen, um zu sehen, wie Sie mit der Öffentlichkeit umgehen. Stellen Sie sicher, dass Sie in der Lage sind, die Auswirkungen von Berichterstattung oder Kommentaren zu analysieren, damit Sie mit dem entsprechenden Grad reagieren können, sei es positiv oder auf andere Weise.

62. Verstehe das Problem bevor du handelst

Es kann ein enormer Druck bestehen, sofort zu reagieren. Es ist niemals eine gute Idee, eine Erklärung abzugeben, bevor Sie alle Fakten verstanden haben. Consult with involved employees or other stakeholders so that you are clear about exactly what happened and what information has been published.

63. Focus on What Really Matters

You might be tempted to respond to a crisis by sharing every detail, but keep in mind reputation management is about sharing what the public needs to know, not what you want to say.  Be content with providing just enough information so they understand your response. Focus on giving a good level of detail to those who are actually impacted by the problem.

64. Focus on the long term, not the short term

Businesses are ever more conscious of the values of lifetime customers and customer relationship management. The key here is to recognize keeping your customers satisfied for the long term is more important than the immediate sale or the profits from it.

Likewise, treat the press as you would a customer. Don’t place today’s story above the long-term relationship. If the media say no and you’ve tried to convince them otherwise, letting go is advised. Preserve the relationship so that the media concerned will continue to be friendly and receptive when you call with your next pitch.

65. Act ethically

Never violate your code of ethics for PR or any other business pursuit. The media, in particular, are better able than other people to spot unethical behavior. If you try to pull a fast one on the media such as offering a bribe, chances are they will spot it and it will backfire terribly. Good business ethics maintain your reputation and enhance your assets. People who trust you are more likely to do business with you.

66. Plan, Plan, and Plan

For every outreach make sure you have a plan. The plan is just the start but will help you get through the intricacies required for your success. Make sure your plan defines explicitly what the key deliverables are and how they measure success.

67. Always Preserve your Integrity

Integrity is the cement that must be in place to assure your promotion. Integrity means not compromising yourself and taking the high road whenever you can. Don’t let rivalries with your competition distract you from taking the high road. Stick with the right decision even when you know it may not be the most popular decision.

68. Create your own press kit

Whether it is a press conference, an interview or an event always have a press kit on hand. Your press kit should include your company’s background, brand story, factsheet, bios, high-resolution images and media contact details. This will show you have thought things through and are prepared for any eventuality. Your press kit should be impactful enough for the media to be intrigued and understand your company better.

69. It’s about relationships

Your PR efforts should focus on people who are already influencing your target customer. Look for people who have a lot of clout and build that relationship. Help them understand your message and how their followers can relate to you.

A successful relationship will help build trust between your company and its customers. Building positive relationships with the right media outlets is essential to developing trust. If the relationship isn’t already there, you won’t reach the right audience, no matter how many places feature you.

70. Don’t Discount Press releases

Press releases are an easy way to get credibility and publicity. Submit your press releases to media outlets to help you garner exposure in business journals, newspapers, radio shows and television morning shows.

71. Budget Accordingly

PR resources can be expensive sometimes. Regardless of what your budget is, make sure your budget covers all your priorities. If you have extra left in the budget, that’s ok too. You never know when you might need to use it to promote last-minute releases and ads.

72. Share your coverage

Getting good media coverage is good. Make sure your clients and prospects know about the coverage as well. By sharing your media coverage, you are making it known your business is in the spotlight and is credible.

73. Don’t Fib

Don’t lie to clients, journalists or bloggers. Lying about your company is the surest and fastest way of destroying your business and reputation. Your PR efforts must uphold the principles of truth and accountability, which are vital to building trust and credibility with all stakeholders.

You should work with the assumption the truth will come to light, regardless of what you say. So, don’t gamble and destroy your reputation with dishonesty.

74. Plan a Crisis Response

Makes sure you have a crisis communications team in the event a crisis occurs. Your crisis team will be tasked for planning a crisis response and ensuring its execution. They can also develop strategies to address the situation, identify responses, and monitor the media.

75. Remembering the Rules in a Crisis

Follow these simple rules. Always tell the truth; be prepared; show you care; make fast decisions; and make swift adjustments. And never ever, ever say, ‘No comment’. In a crisis always demonstrate care and compassion. 

Successful Public Relations Examples

76. Opt to Use a PR Firm

If you are not sure you cannot handle your PR outreach in-house, always have the option of hiring a PR firm. A PR firm can help you set up your PR efforts, provide you with analytics in terms of reach and use their connections to leverage you some media exposure.

77. Look for some great templates for your PR work

The task, planning and executing PR efforts can be overwhelming. If you have access to the internet you can tap into a treasure trove of templates and planners that are freely available to download.

78. Create your own blog

A blog can be a great way to tell your story with relative ease. Another reason to have a blog of your own is it will make it easier for bloggers to include you in their blogs. It will allow them to see what you’ve done, what you’ve said, and what others are saying about you.

79. Integrate Your PR with your other communications tools

Don’t fall into the pitfall of fragmenting your PR and communications efforts. If you are looking for an effective outreach bring consistency in messaging and a unity of purpose to your outreach. media clippings about your business should be posted to your social platforms, your newsletter and other media you use. It will also help significantly if you have a dedicated individual who handles all your communications.

80. Snag your celebrity early on

A celebrity endorsement has some great returns. Be a talent spotter, look towards the long term when you pick your celebrity and make sure you have a bulletproof contract. Your celebrity might not hang around if he or she will get other tempting offers. In order to capitalize on your celebrity, design a wide-ranging program of events for your celebrity to be involved in. Above all keep the rights to all the photos and endorsements.

81. Offer Free Stuff

Make sure you have free t-shirts, caps, flash drives or even a gift basket in your events. Thank your most loyal customers by giving them something nice, reward staff with freebies, or hand out company calendars. These will help build your brand and increase your visibility in your community. A branded apron for the summer or a cool T-shirt can take you a long way.

82. Invite the Media to write a ‘day in the life’ piece

Human interest stories sell, especially in regards to small communities. Whatever your business does the media will be keen to see ‘behind the curtain’. A ‘day in the life’ feature is a great way to build trust and demonstrate transparency.

83. Send samples to the press

If you have a product you want to launch think of the types of reporter who will be interested in it. Send out an advance sample to the media to get good reviews on it and create a need among your customers. A good product review will always beat an ad drive.

84. Break a record or reach a stunning milestone

Choose a record that is relevant to your business and then try to break it. It could be by sponsoring the largest pizza in the state or the highest number of turnouts to your events. Invite the media as well as personalities within your community to become part of the fanfare as well.

85. Embrace a mascot

In a customer-oriented world where a positive happy public face can bring customers to your door creating a mascot is both simple and fun. Having a friendly face is often the best way to spark people’s interests. Sports teams, McDonald’s, Dairy queen all use mascots to personify their business through a recognizable character. While choosing your mascot make sure it symbolizes the spirit of your company, develops positive impact and is engaging.

86. Keep up with the Game

Read, research and stay informed with everything in your industry. To better position yourself as a resource person for media looking to garner insights from you. If you are knowledgeable in your industry you will be highly sought after to comment on developing stories.

87. Assign a spokesperson

Though PR work is a team effort you need one person to respond to all queries related to your business. Make sure there is one person who is assigned the job of speaking to the press and they are fully on-message should a writer call up. It is important the person is clearly stated as the go-to person for all media related releases. Don’t forget to include his/her contact details in all releases.

88. Try Show and tell

Invite potential clients to visit where you can showcase your business. Why not offer media and the general public the opportunity to see product demonstration and also create some buzz as well.

89. Help a Reporter Out

Reactive pitching is a good way to get in front of a journalist that works in or around your industry. These can be a terrific way to fit your business into a current story. All you need do is to respond to the query with a pitch on why you would be most qualified to address the topic.

90. Your Customers are also Brand Ambassadors

You can use your customers as brand ambassadors. The mere fact they are using your products and services makes them ideal for endorsements. They can engage with prospects by helping them go through the unique attributes for your product or service from a customer’s perspective. Use those happy customers as your spokespeople.

91. Remember SMART

Use SMART acronym when measuring your PR goals before rolling them out.

  • Specific- Specify your goals and be able to communicate them to others.
  • Measurable- Use analytics or other programs to see your progress toward the goal.
  • Actionable- Break down your goal into smaller objectives, with realistic timelines.
  • Realistic- Establish what you and your team can reasonably do in a set amount of time.
  • Time-Based- Set a final date for your overall goal and shorter deadlines for the different stages of your goal.

92. Show your support by sponsoring events

Sponsoring a major event such as a charity, the town fair or sporting events carries a great deal of publicity value. Find an event that links to your product in a fairly direct way and support it. Sponsorship has always been a popular tool of PR as it generates word of mouth and creates a good impression of the company.

93. Create a publicity Stunt

All PR savvy companies have pulled a publicity stunt of some nature. The aim of a stunt is to generate word of mouth to keep people talking about you for days. The best stunts are ones that relate to the product and are eye-catching and creative.

Publicity stunts might be tricky. Make sure your stunt is legal, it fits in with the images of the people involved, and be wary of upsetting the public.

94. Make it Personal

Apply a personal touch to whoever you deal with. Provide a free caricature picture of your customers, give them gifts with their names printed on them. Nothing sells more than personal service and attentiveness.

95. Be a Patron of the arts

Support your local band or artists in your community. Support them by allowing them to showcase their works in your place of business. It not only increases the aesthetics of your business but also shows community spirit.

96. Use existing ideas

Sometimes you don’t need to create anything new in terms of your content. Draw a parallel between something you’re already doing and something familiar or trendy which you can piggyback of. Organize competitions such as lip-syncing, beauty pageants or cookouts to draw in the crowds.

97. Take risks not chances

Entrepreneurship is all about taking risks. Risks are important if you want to get promoted. Nobody in their right mind is promoting non-risk takers. Just to survive, much less succeed, you must learn how to get out in front of the tide and make risky decisions. If you wait too long, someone else will do it for you. Your biggest risk is not to take risks.

98. Make Great First Impressions

You never get a second chance to make a good first impression. You make first impressions every day and you succeed or fail by the impressions you create in briefings, interviews, phone calls, meetings, and a myriad of other daily encounters.

99. Know How to Sell Your Ideas

The powerful art of persuading others your ideas are great and should, therefore, be implemented is critical to the promotional process. The more ideas you sell, the more people will think of you as a contributor to the organization. Always stress the benefits, try to see from the perspective of naysayers and justify your positions.

100. Keep Your Arrogance to Yourself

From the moment you start talking to anybody on the telephone or face-to-face, it’s important you project confidence without sounding arrogant. Arrogance turns people off. Don’t let your ego get to you and cripple your chances of getting promoted.

101. Always be Positive

Avoid making your messaging from being all about doom and gloom. Your messaging should inspire action not cringe. Work towards messaging that includes a call to actions, stress attributes and your unique differentiation.


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